The Grill, opposite Adventure Golf, Casino Building, Pleasure Beach Resort, Blackpool.
So we decided to eat here because I have always wanted to try it since it opened in 2009 and my expectations were high, why wouldn’t they be? It has been refurbished, upgraded from it’s previous restaurant ‘The Fish Inn’ and had a rather upmarket menu.
The location is perfect, right next to Pleasure Beach, lot’s of hotels nearby, opposite adventure golf and on the promenade. In fact millions of people walk past it every year and actually as I arrived, I’m starting to wonder if many people are deliberately walking past it. A roughly 10 minute wait for a table wasn’t really a good start. Did I mention it wasn’t full or really that busy? We were patient and optimistic still, though.
One couple stood behind us waiting, they left. Another couple asked to squeeze past us, then to realise they were actually in a queue. Then they left. To our surprise, it happened again. 6 people, roughly 10 minutes. That’s a considerable amount of revenue lost in a very short amount of time. The problem was, they weren’t busy, so why was anyone waiting? I wouldn’t of waited behind anyone, because I would have assumed there was no free tables. All 6 people that left were dressed up for an evening meal, they intended to go to The Grill. This leaves such a bad impression.
My friend is a little honest about things and as we are being seating, she kindly said, you have just lost 6 customers, she lovely waitress simply honestly replied that she had been left on her own. She really was doing her best and the whole time we were waiting to be seated, she was helping a family with their seats and making sure they were confortable and happy, they had kids too and she was giving them their full attention.
After we had ordered, the most amazing thing happened. Our food came before our drinks. I’m not complaining, it’s just rather unusual. I ate the chicken liver Pate, with toasted granary bread, which was simply lovely, I really enjoyed this, it’s been years since I had good pate. My friend ate a huge (she was very happy with the size) starter of chicken caesar salad.
The plates went and the waitress asked is we wanted our mains, we should have waited a while because the mains were put down within minutes. We both ordered gammon (again, it was huge), with an egg and chips. The gammon and egg was lovely, a nice runny egg. The chips, we both felt let the meal down, but we feel that way about most restaurants. I struggled to finish my meal, it was huge and well worth the money. No room for dessert and we had chosen the constant offer they have of 2 dine for £19.95, which I think is simply great.
I tried to order another drink when finishing my meal, but it took a while to get the other waiters attention. This man was simply walking around, ignoring customers and looking egotistic. Is he management? If I was management at Pleasure Beach Resort I would have walked in and sacked him on the spot, but I’m not, which is good for him.
The decor was absolutely gorgeous, I believe the restaurant was designed by Amanda Thompson, the managing director of Pleasure beach and she has done a wonderful job. I think the poor service let’s the restaurant down and i’m sure that if it’s something she knew about, she would deal with it, appropriately.
I also like how at the bar, they prepare your drinks (you can see them being prepared) and then they come around and then serve them to you. There is also window seats and you can go up a spiral stair case and have seats with a view. I’m very impressed and actually enjoying myself, even if the waiter is being very ignorant while his colleague is running around.
Just a quick word of warning, there are steps down to the toilets, which are shared with amusement park guests and the Horror Bar, downstairs. I’m unsure if there are disabled toilets. I understand that adding toilets would be difficult, especially as this is an art deco and very old building.
Overall, it was lovely and I would be back. It was an interesting experience, there just needs to be some tweaking and this could be the best restaurant in Blackpool.
2 dine for £19.95, reservations can be made. Full A La Carte menu available.
Tags: Pleasure Beach Blackpool, The Grill Blackpool, The Grill Blackpool reviews, The Grill Blackpool Pleasure Beach
This is an independent review and was written by an independent reviewer. It does not reflect the views of LeisureDaily.com